PLCS - Media Manager FAQ

Do I need Administrative rights to install Media Manager on a Windows NT system?
Do I need Administrative rights to configure Media Manager?
My Media Manager has expired, how can I get it to work again?
Should I run an Audit Vault after I have installed Media Manager?
Does Media Manager need read/write right in the Media Manager directory?
Do I need to disable/remove all media movement commands on the TSM server?
Can I manage more then one TSM server with media manager?
Can I use several installations of Media Manager with one license?
Is it possible to check the vault without actually deleting missing volumes?
Which authority level on TSM must the Media Manager User have?
I use an IP addresses/DNS name to connect to my servers, but the Media Manager users are getting confused by this, can I create an alias?
Any questions you might have?

Do I need Administrative rights to install Media Manager on a Windows NT system? Yes, you need full (local administrator)rights to install. Do I need Administrative rights to configure Media Manager? Yes, you need full rights to configure Media Manager for your ITSM server. My Media Manager has expired, how can I get it to work again? Contact your reseller and register your version of Media Manager. or email us. link Should I run an Audit Vault after I have installed Media Manager? It is recommended you run an Audit Vault the first time you use Media Manager, before moving media on and offsite. Does Media Manager need read/write right in the Media Manager directory? Yes, Media Manager needs to write logs to the directory. Do I need to disable/remove all media movement commands on the TSM server? Yes, delete or deactivate all MOVe DRMedia, CHECKIn and CHECKOut commands from your ITSM Administrative command schedules, Media Manager will do this for you. Can I manage more then one TSM server with media manager? Yes, Media Manager allows the use of unlimited TSM servers. You need a license key for each TSM instance, even if you run multiple instances on one server. Can I use several installations of Media Manager with one license? Yes, you can use as many installations of Media Manager as you want with a TSM server. We use a licence per tsm server instance. Is it possible to check the vault without actually deleting missing volumes? Yes, you will get a question what action should be taken. Which authority level must the Media Manager User have? Media Manager user needs to have the system privilege, because Media Manager uses CHECKIN, CHECKOUT (storage privilege) and MOVe DRMedia (operator privilege), to prevent a common user from accessing the TSM server directly, you can save the password used for Media Manager for that specific user (The password is encrypted with a 256 bits encryption on the accessing system). I use an IP addresses/DNS name to connect to my servers, but the Media Manager users are getting confused by this, can I create an alias? Yes, open the hosts file on your system and create an alias name for that IP address or DNS name. Then use that name to connect to the TSM server. Any questions you might have? Click on the link on the right to mail us your question